Privacy policy

Last updated 27 September 2026

This policy explains how Supplymo handles product links, images, contact details, account data, quote and order records, warehouse evidence, support messages, analytics, and AI-assisted operational records.

This policy covers the Supplymo website, free quotes and supplier checks, customer accounts, sourcing orders, and connected service communications.

Plain-language summary

Data is collected for a defined sourcing task

Supplymo asks for the minimum useful context to review a product, prepare a quote, coordinate an approved order, preserve evidence, provide support, and protect the service.

Data controller: United Profit Import and Export Co., Ltd. (义乌市连盈国际贸易有限公司), trading as Supplymo. Registered address: Room 209-6, 2F, Building A8, Heyi E-commerce Park, No. 588 Chunhua Road, Beiyuan Street, Yiwu, Zhejiang, China. Unified Social Credit Code 91330782MAE50WWN6A.
Privacy contact: support@supplymo.com

Information we collect

Information you submit

Information you submit: Name, email, WhatsApp, company or store name, product links, images, descriptions, variants, quantity, destination, platform, prep needs, messages, and support context.
Service-generated records: Supplier-check results, quotes, approvals, order status, receiving notes, warehouse photos, prep records, shipping quotes, tracking, and payment status.
Account and login data: Name, email, profile image, login identifier, preferences, access events, and security records when an account or external login is used.
Free quote form (/quote): The product description you type and your email. Optional: a product link, quantity, destination country, budget range, product photos, your preferred contact method and a WhatsApp number. We use these to prepare and send your quote and to reply about it.
Automatically collected information: IP address, browser and device type, pages visited, referring URL, approximate location, cookies, security logs, and abuse-prevention metadata.
Information not needed for the service: Full card number, government ID, store or supplier passwords, end-customer lists, and unrelated sensitive personal data should not be submitted.

How information is used

Why the data is used

To provide checks, quotes, approved-order coordination, communication, security, accounting, dispute handling, service improvement, and required records.

Quotes and supplier checks
Customer communication
Approved order operations
Security, records, and improvement

CRM, AI, and WhatsApp

Connected tools remain purpose-bound and reviewable

Approved providers may help route requests, summarize conversations, retrieve approved knowledge, or suggest replies for a person to review. AI does not authorize payment, purchase, refund, shipment, or a customer promise.

CRM and case records

Messages and service events may be organized in a customer timeline and linked to the relevant check, quote, payment, order, parcel, issue, consent, and next action.

AI-assisted work

AI may retrieve approved knowledge, summarize, identify missing fields, or suggest a reply for a person to review. It does not authorize supplier contact, payment, purchase, refund, shipment, or a customer commitment.

WhatsApp use and consent

If you give a WhatsApp number and pick WhatsApp as your preferred contact, we message you there about that request only. A number alone does not cover other notifications or marketing. Ongoing order updates need a separate permission. You can ask us to stop at any time.

Legal bases and business purposes

Privacy rights and legal bases can vary by location

Processing may rely on a requested service, contract performance, legitimate operational and security interests, legal obligations, or consent where required.

Requested service or contract
Legitimate operational interests
Consent where required
Legal obligation

International transfers

A cross-border sourcing workflow can involve China and the destination market. Reasonable contractual, access, and minimization safeguards are used where applicable.

Cookies, retention, and security

Controls should be practical and specific

Cookies and analytics

Necessary security and preference storage may be used. Analytics is limited to understanding public-page and workflow performance. Direct payment credentials are not collected by analytics.

Retention and security

Records are retained only as long as needed for the service, legal, accounting, security, or dispute purpose. Access is restricted and sensitive data should not be submitted unless required.

Security controls

HTTPS, access controls, limited internal access, data minimization, provider access only where needed, and abuse prevention protect the workflow. No online system can promise absolute security.

Browser extension privacy

Version 1.0.0 disclosure

Supplymo Product Capture

United Profit Import and Export Co., Ltd. operates Supplymo Product Capture. The extension is a user-triggered bridge from one public product page to Supplymo Product Check. It does not monitor browsing in the background.

When processing starts

Processing starts only after you choose browser capture in Supplymo or click the extension toolbar, and then confirm the exact product image. Installing the extension or opening an unrelated page does not send that page to Supplymo.

Public product data

The extension may process the public product URL, platform, product ID and title, selected variant, visible price clue, bounded public image references, the image you confirm, capture time, and short-lived delivery identifiers.

Exact-origin image access

Optional HTTPS host access is requested only for the product and image origins needed by the current capture. Image requests omit cookies and referrers. The confirmed image is decoded, dimension-limited, and normalized locally before delivery.

Delivery, retention, and deletion

After confirmation, the selected image and bounded public product clues are delivered only to Supplymo Product Check over HTTPS. One pending capture may remain in browser session storage for no more than 15 minutes and is deleted after acknowledged delivery. Once delivered, the product clue becomes part of the requested Product Check record and follows the website retention and deletion process described on this page.

Data the extension does not collect

The extension is not designed to read or send cookies, credentials, authentication tokens, payment information, browsing history, carts, orders, checkout data, private messages, customer profiles, full-page HTML, or unrelated form fields. It contains no advertising or analytics SDK.

Supplymo Product Capture uses browser permissions and product-page data only to provide or improve its disclosed single purpose. Its use of that data complies with the Chrome Web Store User Data Policy, including the Limited Use requirements. Supplymo does not sell the captured data or use it for personalized advertising.

You can cancel before confirmation, decline optional origin access, remove remembered site access in Chrome, uninstall the extension, or request access, correction, or deletion at support@supplymo.com.

Your rights and choices

Your choices and rights

Depending on location, a person may request access, correction, deletion, restriction, objection, portability, consent withdrawal, or a privacy complaint.

Request a privacy review Account security connections

Privacy requests

Questions about Supplymo data handling?

Use the contact page for privacy questions, account requests, consent withdrawal, or concerns about submitted product data.

Contact →Read terms