Email, WhatsApp, or the form — which should I use?
Use the form for product details, email for written follow-up, and WhatsApp for quick clarifications during China business hours.
Contact
Talk to a real sourcing team in China
Reach us by email or WhatsApp, or send a message below. We reply from Yiwu, China — usually within one business day.
How to reach us
Pick the channel that fits
Support email
support@supplymo.com
Product checks, quotes, orders, prep, shipping, and written follow-up.
Email us+86 182 6696 4211
Short clarifications during China business hours; important product details stay in writing.
Message on WhatsAppPress and media
liam@supplymo.com
Interviews and sourced commentary on China sourcing, landed cost, and supplier risk.
Pitch / requestPartnerships
partnerships@supplymo.com
3PLs, warehouses, agencies, tools, and referral partners.
Start a conversationWho you reach
A registered operation, not an anonymous inbox
- Company
- United Profit Import and Export Co., Ltd.
- Where we are
- Yiwu, Zhejiang, China
- Unified social credit code
- 91330782MAE50WWN6A
- Hours
- Mon–Sat · 9:00–18:00 China Standard Time (GMT+8)
- Response time
- Usually within one business day
Fastest path by need
I have one product and want a pre-payment decision
Product Check turns one link into a written go / hold / stop report.
Check a productQuantity and destination are already clear
Assisted order prices buying, receiving, prep, and shipping together.
Get an assisted quoteMultiple links, prior context, or a support question
Use the form below so nothing gets lost in a generic inbox.
Use the formGet in touch
Tell us what you need
This form goes to a real person, not an automated report. Keep it short — a clear question gets a faster answer. For a pre-payment decision on a specific product, use Check a product instead.
- Your question
- What you actually need — a decision, a quote, prep or shipping help, or support
- A product link
- Optional — paste it only if your question is about a specific item
- Existing reference
- Optional — a Check, quote, or order ID if this is a follow-up
- Deadline or destination
- Any context that helps us answer in a single reply
Before you write
Common questions
Do I need a 1688 link to contact you?
No. Alibaba.com, AliExpress, Amazon, TikTok, Shopify, an image, or a keyword is enough to start. A 1688 link only speeds up the review.
Will you place an order right after I message you?
No. Nothing is purchased before a written quote is prepared and approved. A first message only starts the review.
I am a journalist or want to cite your data. Who should I contact?
Email the press address with “Press” in the subject. We can discuss China sourcing, landed-cost calculations, tariff lookups, and supplier-risk checks with sources.
Can you decline a request?
Yes. Counterfeit, branded knockoffs, restricted or dangerous goods, full OEM/ODM development, or lowest-price-only requests may be declined before any quote.
Have a product in mind?
Start with one link and get a written pre-payment decision — risks, costs, and the recommended next step.