Supplymo
CanadaEN-CA/legal/terms

CA terms

Supplymo terms for Canada sourcing support

These terms explain the service boundary for Canada product checks, quotes, assisted ordering, warehouse evidence, prep, shipping support, cancellations, and refund review.

Service boundaries

A quote does not become a purchase until approved and paid.

Supplier price, stock, product quality, China-to-Canada parcel, air, sea, and local delivery routes, and GST/HST, tariff treatment, destination province, package weight, language inserts, and product claims can change.

Restricted, branded, compliance-sensitive, or abnormal goods may be declined.

No fixed duty, GST/HST, freight, clearance, delivery time, supplier quality, or marketplace acceptance is promised.

shipping from China to Canada

Service boundaries for Canada

Canadian sellers checking China-to-Canada shipping, duty, GST/HST and product risk before supplier payment.

Product checks are advisory

They help decide whether to proceed, quote, sample, ask for more information, or stop. They do not guarantee sales, import approval, or platform acceptance.

Assisted order work starts after approval

Supplier payment, China receiving, prep, photos, shipping handoff, and issue handling follow the approved quote and actual order status.

Refund and cancellation depend on stage

Before supplier payment, cancellation is simpler. After supplier purchase, prep, shipping, or provider fees, committed costs may limit refund options.

Official-source boundary

No fixed guarantee

North America

Canada pages should use CBSA tariff review, CRA GST/HST guidance, and provincial destination context as review boundaries. Supplymo can prepare the buyer's question set and quote inputs, but it does not replace official classification, importer responsibility, carrier acceptance, or local platform rules.

FAQ

Canada page FAQ

How is this Canada page different from other English markets?

It keeps Supplymo's quote-before-payment workflow, but the local review depends on CBSA tariff review, CRA GST/HST guidance, and provincial destination context, Shopify, Amazon, marketplace, and small accessory testing, and GST/HST, tariff treatment, destination province, package weight, language inserts, and product claims.

What should I send before requesting a quote?

Send the product link or image, quantity, variants, destination, sales channel, package data if available, prep needs, and anything known about packed weight, province if known, product material, warehouse photos, and supplier confirmation.

What usually changes the result for Canada?

GST/HST, tariff treatment, destination province, package weight, language inserts, and product claims can change whether the product should move to quote, sample first, manual review, or stop before supplier payment.

Can Supplymo guarantee the final outcome?

No. Supplymo can prepare a check and quote, but it does not guarantee duty, GST/HST, freight, clearance, delivery time, supplier quality, or marketplace acceptance.

What is the next action after reading this page?

Start with a product check. The goal is to expose missing fields and decide whether a quote is worth preparing before any supplier payment.

Next step

Review the Canada quote before payment

The quote is where product, cost, risk, payment, and service boundaries should become explicit for a specific order.