New product request
Use Product Check when the item, supplier, MOQ, route, or prep requirement is still unclear.
CA contact
Contact for Canada sellers should route the request to product check, quote, order support, or manual review for GST/HST, tariff treatment, destination province, package weight, language inserts, and product claims.
Canada request routing
New product: 1688, Alibaba.com, AliExpress, Shopify, Amazon, TikTok, CJ, Taobao/Tmall, image, keyword, quantity, destination, Shopify, Amazon, marketplace, and small accessory testing, and prep needs.
Existing request: Product Check ID, quote/order ID, payment status, supplier response, warehouse photo, prep, or route question.
Manual review: flag GST/HST, tariff treatment, destination province, package weight, language inserts, and product claims, restricted goods, brand/IP, battery, liquid, cosmetic, food-contact, or certification-sensitive claims.
No fixed duty, GST/HST, freight, clearance, delivery time, supplier quality, or marketplace acceptance is promised.
shipping from China to Canada
Canadian sellers checking China-to-Canada shipping, duty, GST/HST and product risk before supplier payment.
Use Product Check when the item, supplier, MOQ, route, or prep requirement is still unclear.
Use the private quote or account workspace when a quote, payment, warehouse photo, prep step, or shipment already exists.
If GST/HST, tariff treatment, destination province, package weight, language inserts, and product claims are unclear, label the request as manual review instead of asking for a fixed answer.
Common pre-payment questions
Market contact pages should separate supplier risk, 1688 buying flow, shipping destination, and landed-cost readiness before a buyer asks for manual help.
Official-source boundary
North America
Canada pages should use CBSA tariff review, CRA GST/HST guidance, and provincial destination context as review boundaries. Supplymo can prepare the buyer's question set and quote inputs, but it does not replace official classification, importer responsibility, carrier acceptance, or local platform rules.
FAQ
It keeps Supplymo's quote-before-payment workflow, but the local review depends on CBSA tariff review, CRA GST/HST guidance, and provincial destination context, Shopify, Amazon, marketplace, and small accessory testing, and GST/HST, tariff treatment, destination province, package weight, language inserts, and product claims.
Send the product link or image, quantity, variants, destination, sales channel, package data if available, prep needs, and anything known about packed weight, province if known, product material, warehouse photos, and supplier confirmation.
GST/HST, tariff treatment, destination province, package weight, language inserts, and product claims can change whether the product should move to quote, sample first, manual review, or stop before supplier payment.
No. Supplymo can prepare a check and quote, but it does not guarantee duty, GST/HST, freight, clearance, delivery time, supplier quality, or marketplace acceptance.
Start with a product check. The goal is to expose missing fields and decide whether a quote is worth preparing before any supplier payment.
Next step
A structured product check gives Supplymo enough context to answer better than a generic message.